Stop losing the dental leads you’re paying Meta for
Viva AI calls and texts every Facebook, Instagram, and Google lead in under five minutes — partner-wide for every dental practice on your roster. Dental-trained, 100+ languages, books directly into the PMS, native GoHighLevel + Meta CAPI integration. Considerably less expensive than a traditional human dental call center.
The problem agencies actually have
Industry research is consistent: only about 27 percent of leads ever get contacted, and the median first response time is well over an hour. For dental practices it’s worse — front desks are buried in walk-ins, insurance work, and check-ins during business hours, and nobody touches leads after hours or on weekends. The Saturday-night Facebook lead sits in the queue until Monday afternoon, then gets a single voicemail that’s never returned.
You can run the best Facebook lead ads in the country and still watch clients churn because their booked-appointment rate is flat. Speed to lead, not creative, is what turns ad spend into appointments.
Built for the agency stack you already run
Most dental marketing agencies live in GoHighLevel. Viva drops into that stack — not replacing it. Configure partner-wide settings once, inherit them across every practice, fire the stage-changed webhook into your existing GHL pipelines, and feed booked-appointment events back to Meta’s Conversions API.
The AI itself is dental — trained on dental terminology, talking in 100+ languages, booking directly into Dentrix, Open Dental, Eaglesoft, Dentrix Ascend, CareStack, and Cloud9. It does the conversation; your stack does the reporting.
What Viva does for your agency
Configure once. Deploy to every dental practice. Keep the data flowing back into your existing stack.
One configuration, every practice
Configure your lead-response policy, CRM webhook, and field set once at the agency level. Every practice in your roster inherits it. Per-practice overrides supported.
Native Meta Lead Ads
OAuth into your client’s Facebook page once. Viva subscribes to the leadgen webhook directly. No Zapier hop. Lead, ad metadata, and targeting language arrive in seconds.
Outbound webhook to GHL
Every stage change fires a JSON event into your existing GHL pipelines. New Prospect, Contacted, Qualified, Booked, Opted Out — all keyed to the practice and the campaign.
Meta CAPI feedback loop
Booking events push back to Meta automatically. Within weeks, Facebook learns who actually books — and your CPL on booked appointments drops meaningfully.
The dental-specific advantage
Generic AI receptionist platforms (Smith.ai, Goodcall, etc.) are built for HVAC, roofing, garage doors. They don’t speak dental. Viva does.
Trained on dental
Understands procedures, insurance, scheduling rules. Configured per practice with your service menu and providers.
100+ languages
Auto-detect from ad creative or first words on the call. Spanish, Vietnamese, Mandarin, Russian, Portuguese — built in.
Books into the PMS
Dentrix, Open Dental, Eaglesoft, Dentrix Ascend, CareStack, Cloud9. Real-time availability, real-time write-back.
Onboard a new practice in 20 minutes
The agency-friendly setup flow we built specifically for partners managing multiple dental practices. Once your agency-wide config is set, adding a new practice is four clicks.
Add practice
One click in your agency partner dashboard.
Connect Facebook + PMS
One OAuth for Meta. Connect the practice’s dental PMS.
Inherit config
Lead-response settings, CRM webhook, fields — all inherit from agency defaults.
Test + go live
Run a real Facebook lead through. Verify the call, SMS, webhook. Go.
See it work on your own client’s funnel
Book a 30-minute walkthrough. We’ll show you partner-wide setup with one of your live practices.