AI Dental Receptionist & Office Automation
Your Front Desk Can't Keep Up.
Your AI Can.
The all-in-one platform that answers calls, responds to texts, fills your schedule, collects payments, and manages your front office — 24/7, in over 100 languages.
Integrates with Your PMS HIPAA Compliant SOC 2 Type II 30-Day Risk-Free Trial
Trusted by top-tier dental practices
What happens in the first 30 days
Based on a 30-day case study at a single-location general practice in San Francisco. Read the full case study →
Not a phone tree. A real conversation.
Viva AI speaks naturally with human-like pauses, understands emotions and context, switches languages mid-sentence, and books directly into your PMS. Most patients never realize they're talking to AI.
Human-Like Voice
Natural cadence with pauses, filler words, and empathy. Responds in under a second — no awkward robotic delays. Patients feel heard, not handled.
100+ Languages
Auto-detects the patient's language and switches instantly, even mid-conversation. All follow-ups, reminders, and forms are sent in their preferred language.
Understands Emotion
Detects frustration, urgency, and anxiety. A patient in pain gets fast-tracked. A nervous caller gets reassurance. An angry caller gets transferred to staff.
Inbound Calls 24/7
Answers unlimited simultaneous calls. Handles scheduling, rescheduling, cancellations, and general questions. Transfers to staff when needed.
Text, Email & Webchat
Same AI across every written channel. Responds to patient texts at 11pm, answers website chat questions, and drafts email replies automatically.
Direct PMS Write-Back
Appointments appear in your schedule instantly. New patient charts are created. Complete integration with all major dental PMS platforms — not partial or limited.
A patient texts "can't make it tomorrow" at 11pm.
By the time your staff arrives Monday morning, the AI has already rescheduled them into an open slot, sent a confirmation, and updated your PMS. No missed revenue. No phone tag.
Your AI doesn't just answer. It calls patients for you.
Viva proactively calls patients to fill your schedule, confirm appointments, and reactivate patients who haven't been in for months. No scripts. No call center. Just natural conversations that sound like your best receptionist.
Recall & Reactivation
Automatically calls patients overdue for cleanings, follow-ups, or unscheduled treatment. Books directly into the PMS.
Appointment Confirmations
Calls, texts, and emails patients on a customizable schedule. If they text "can't make it" at midnight, the AI reschedules them automatically.
Office Optimizer Campaigns
Ask: "Who has an incomplete root canal?" Get a list. Say: "Go schedule all of them." The AI calls every one and books them.
You asked:
"Show me patients overdue for a cleaning by more than 6 months"
Found 47 patients. Top 3:
Everything your front office needs. One platform.
Replace 3-4 separate tools with one platform that handles AI, phones, forms, payments, and analytics.
Full Phone Service
Viva becomes your phone company. Keep your number, add extensions, make outbound calls showing the office number. Works even when your internet goes down.
Payment Collection
Send payment links via text, set up installment plans, or collect payments securely over the phone. Integrated with Stripe for fast, secure processing.
Digital Forms
Consent forms, health history, and intake forms sent automatically before appointments. Signed and uploaded directly to the patient's PMS chart. Unlimited forms.
Appointment Reminders
Automated calls, texts, and emails on a customizable schedule. If a patient cancels via text at midnight, the AI reschedules them instantly.
Patient Portal
Patients view appointments, complete forms, see outstanding treatments, and manage communication preferences. No app download required.
Dashboard & Analytics
See every call, text, and booking. Track AI performance, patient satisfaction scores, production, and collection data. Listen to recordings and read transcripts.
Stop paying for 3 different tools.
Most competitors handle one channel or take messages. Viva automates your entire front office.
Don't just read about it. Talk to it.
Experience the speed, empathy, and intelligence of Viva AI right now. No salesperson. No scripts. Just you and the AI.
Call our Demo Line 24/7
(866)944-8482Try asking: "I need to reschedule", "Do you take Delta Dental?", or "I have a toothache"
Impressed? Let's set this up for your practice.
Book your demoSimple, Transparent Pricing
Gold
After hours & Overflow
- After-hours Call Handling
- HIPAA & SOC 2 Compliant
- Call Recording & Transcription
- Basic Voicemail Handling
Platinum
Full automation for small offices
- Answers Every Call (24/7)
- Complete Phone Service + Texting
- AI Messaging (Webchat/Email/SMS)
- Digital Forms & Online Booking
- Smart Patient Outreach
- Live Call Transfer
Diamond
Full automation for large offices
- Everything in Platinum
- Designed for High Volume
- AI Office Optimizer
- Advanced Financial Management
- Priority Support
How Credits Are Used
Answering calls with AI
10 credits per minute
Answering messages with AI
5 credits per message
Office Optimizer questions
1 credit per question
Staff phone calls, texting, reminders, form sending, and campaigns are unlimited and do not consume credits. 95% of offices never exceed their allotment.
Custom Pricing for DSOs & Group Practices
Volume-based pricing, centralized management portal, per-location analytics, and dedicated onboarding for organizations with multiple locations.
Contact SalesFrequently Asked Questions
Will my patients know they are talking to AI?
Is Viva HIPAA compliant?
Does it integrate with my PMS?
What happens if the AI can't answer a question?
How long does setup take?
What languages does it support?
Ready to automate your front office?
See exactly how much revenue you're losing to missed calls, unscheduled treatments, and manual tasks.
Book Your DemoNo credit card required. 30-day risk-free trial available.