Communication, Payments, and Scheduling Tools with AI Automation for Dental Offices

We Manage All Communications and Administrative Tasks Like Your Best Receptionist and Office Manager Would

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Complete Communication Tool

Comprehensive phone system, direct emails, text messages, appointment reminders, and marketing campaigns—all in one place.

AI Practice Optimization

Employ AI for tasks like identifying patients likely to schedule soon, suggesting re-engagement strategies, and optimizing staff interactions. Examples of how our technology keeps your schedule full with less effort.

AI-Powered Communication Automation

Automate answering and initiating calls, verifying insurance eligibility, and responding to patient texts and emails with our advanced AI.

AI innovation

Communication Suite at Minimal Cost - Gateway to Advanced AI Services

Plug-n-Play Phone Service

Set up with devices we provide, keep your current phone numbers and/or get new ones to monitor different marketing sources.

All Messages in One Place

Every call, text, and email linked to a patient is viewable in a single, organized space.

Targeted Messaging and Campaigns

Send texts and emails directly or run campaigns for reminders and special occasions using your practice's own number.

Smart Call Routing and Voicemail

Direct calls to the right extension with smart routing and receive transcribed voicemails in the patient’s communication history.

Direct Payment Requests

Enable patients to view their records and pay through secure links sent via SMS or email.

AI-Powered Insights

AI-Driven Practice Optimization And Patient Insights

Personalized Patient Data Access

Retrieve detailed information on treatments, appointments, and communications per patient, enhancing personalized care.

Comprehensive Communication Analysis

Analyze the quality of interactions from calls, SMS, and emails to improve communication strategies.

Revenue Insights

Query financial data like completed and outstanding treatment values to strategize financial planning.

Engagement Prediction

Utilize AI to predict patient behaviors, identifying those most likely to schedule upcoming treatments.

Staff Performance Feedback

Assess and provide feedback on staff communication, offering opportunities for training and improvement.

AI-Powered Automation

AI Receptionist & Office Manager: Reliable and Multifaceted

Reliable Communication Handling

Answers and initiates calls, emails, and SMS around-the-clock, without sick days or downtime.

Seamless Insurance Verification

Contacts insurance companies to verify eligibility, leveraging experiences from numerous dental offices.

Efficient Scheduling & Multilingual Support

Schedules appointments and supports multiple languages, enhancing patient accessibility.

Advanced Financial Management

Proactively manages payments and follows up on treatments, applying learned efficiencies from various practices.

Continuous Learning and Adaptation

Quickly adapts and learns from interactions across different dental offices, constantly improving service.

Features

Features and Benefits

Comprehensive Communication Suite

Equip your dental practice with a world-class phone system, and seamless email and SMS capabilities, all visible in one place for easy management and enhanced patient relations.

AI-Driven Administrative Automation

Enhance office efficiency with AI that handles patient communications, insurance verifications, and financial management without breaks or downtime, ensuring your practice operates smoothly 24/7

AI Practice Optimization

Utilize advanced AI to analyze practice data, forecast patient behavior, and optimize daily operations, leading to increased efficiency and a fuller appointment schedule.

Reliable Scheduling

Leverage AI to manage appointment bookings and reminders efficiently, minimizing missed appointments and maximizing practice productivity.

Multilingual Support

Break communication barriers with support for multiple languages, making your dental services accessible to a broader community and enhancing.

Pricing

No Contracts, No Setup Fees – Start with Confidence

We’re so sure you’ll love Viva AI that we make it easy to start. There are no long-term contracts and no setup fees. You can cancel anytime, giving you full flexibility and control.

Essential Package

$350 / month - without contract

This package includes everything required to efficiently manage your practice. It’s built to handle your office’s daily operations, so your team can focus on patient care while we handle the rest.

Includes:

  • Complete Communication Suite
    • Phone Service
      • Modern phone system
      • Smart call routing and voicemail transcription
    • Messaging
      • SMS messaging
      • Email integration
      • Incoming text/email response suggestions
    • Webchat Widget
    • Call Recording and Transcription
  • Scheduling Tools
    • Online Appointment Booking Widget
    • Appointment Reminders and Confirmation
  • Campaigns
    • Birthday
    • Internal Marketing
    • Welcome
  • AI-based Practice Optimizer
    • Ability to answer practice-related questions
    • Access to patient data and insights
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Autopilot Add-ons

From $50 / month

Autopilot Add-ons enhance your Essentials package by automating specialized tasks. They ensure your practice operates smoothly around the clock, allowing your team to focus even more on patient care while we handle the rest.

Available Add-ons:

  • Answering Incoming Text
    • Auto-Answering Chat Widget Messages
    • Auto-Answering Incoming Emails
    • Auto-Answering Incoming SMS Messages
  • Answering Incoming Calls
    • After-Hours Call Answering
    • Peak Hours Call Answering
    • Full-Time Call Answering (Any Topic)
  • Practice Optimizer with Action Capability
    • AI Performs Actions Autonomously, Just Like Office Staff
    • Advanced AI-Driven Task Management
  • Smart Campaigns and Reminders
    • Automated Marketing Campaigns
    • Personalized Patient Communications
  • Insurance Verification Automation
Privacy Aware

Committed to Security and Privacy

Our platform adheres to the highest standards of data security and privacy compliance. We ensure your practice's data is protected, confidential, and compliant with HIPAA regulations, offering peace of mind with every feature.

HIPAA Compliance & BAA Provision

We guarantee HIPAA compliance and provide a Business Associate Agreement (BAA), ensuring that all patient information handled by our system meets strict privacy standards.

Robust Data Encryption

Data is encrypted both at rest and in transit, with access strictly controlled and limited even among our staff to ensure utmost confidentiality and security.

Data Ownership and Integrity

 Your data remains yours. It can be deleted upon request, and we uphold a strict policy against selling or sharing your information, ensuring no ads and complete data integrity.

Integrations

Viva AI connects to your office’s Practice Management Software

PracticeWorks

Open Dental

SoftDent

Dentrix

EagleSoft

Denticon

WinOMS